The World Wide Web Virtual Library

WWW Virtual Library: Logistics

Clearinghouse

Clearinghouse Approved
LogisticsWorld Logistics Glossary
Home Home


Search  Index  Images  Acronyms  About  Help  Glossary Home 
Show: Related Terms Search Wizard Count Search History  





			Total Quality Management (1) - 




fjrigjwwe9r0logisticsglossary:definition
Interfunctional approach to quality management, developed by Joseph Juran, involving marketing, engineering, manufacturing, purchasing, etc. Defects should be defined through examining customer expectations. The focus is on prevention, detection, and elimination of sources of defects. The Juran total quality management trilogy is quality control, quality planning, and quality projects. Acronym: TQM Reference: ECRC University of Scranton / Defense Logistics Agency
Related Terms: Total Quality Management (1) - customer | education | engineering | management | manufacturing | operations management | policy | quality |


Unless otherwise indicated, all entries in the LogisticsWorld Logistics Glossary are copyright 1997, Matthew D. Cox, logistics@logisticsworld.com.

 

WWW Virtual Library of Logistics
Ver 4, Sep, 1999, Matthew D. Cox, logistics@logisticsworld.com
Sponsored by LogisticsWorld.
Copyright © 1995, 1996, 1997, 1998, 1999 MDC, All rights reserved.